"It was beneficial to discuss how to achieve cultural competence. Differences between similar concepts were presented." A.G. (Nov. 2024)

"I liked the examples of pts / SLP treatment session/ treatment planning." A.P. (Nov. 2024)

"Learning differences in cultural viewpoints in regards to eating. I liked the graphics, clarity of presentation, and the case study example." D.F. (Nov. 2024)

"The continuum of cultural awareness and the idea that we never become completely culturally competent in someone else's culture. Specific examples, following a single patient intermittently during the session, clear information about various aspects of culture, use of personal experience." A.A. (Nov. 2024)

"All the presentation was very beneficial. I liked so much how she presented the overview of food and culture (food rules) and how important it is to know about that." R.P. (Oct. 2024)

"I liked the examples of questions to ask about cultural diversity in communication and food preferences, times to eat, etc. Patient examples were appreciated." P.F. (Oct. 2024)

"The various individual-collectivism and low-power high-power dynamics that can differ between cultures was beneficial to discuss." H.H. (Sep. 2024)

"The extensive discussion of the numerous variables impacting a patient and caregiver perspective of dysphagia was beneficial. The course format was engaging, and the presenter was personable." E.C. (Sep. 2024)

"It was helpful to discuss how to conduct an assessment and interview appropriately for CLD dysphagia eval. I liked the case study and interview analysis." L.T. (Sep. 2024)

"It was a great reminder to go the extra mile to try and connect with your patients. I like that she gave real life examples of clients she worked with as well as her successes and failures." A.G. (Sep. 2024)

"This was a great course for me to take and learn and be a better SLP. I liked everything." E.N. (Sep. 2024)

"Using professional interpretation even when family members are willing was a beneficial discussion. I liked the real case studies." E.K. (Aug. 2024)

"The power dimension was a helpful topic. I liked the discussion regarding working with an interpreter." L.S. (Jul. 2024)

"I enjoyed the case study involving Deloris. It's a great reminder not to assume anything. Great statement to use when a pt acknowledges understanding yet chooses not to follow given recommendations- making an informed decision. I liked the ease with which presenter conveyed the information. This course was enjoyable to listen to and follow along with." A.L. (Jun. 2024)

"I found the cultural assessment handout to be helpful. The course delves comprehensively into various aspects that a culturally competent clinician should be aware of." T.I. (Jun. 2024)

"It was beneficial to learn that certain aspects of a culture's food rules, like temperature, may affect the way you manage dysphagia. I enjoyed the stories regarding the speaker's personal experience in these areas." L.R. (Jun. 2024)

"The patient family hierarchy was a beneficial topic." D.W. (Jun. 2024)

"Learning about other cultures’ approaches to healthcare decision-making was helpful. I liked the accessibility." L.S. (Apr. 2024)

"Food rules and strategies for cultural responsiveness were beneficial to discuss. I liked all of the examples with various cultures, so much we still need to learn." K.K. (Apr. 2024)

"The topic that I found most beneficial is Cultural Humility. I liked the course as it is self-paced." L.A. (Mar. 2024)

"Reducing the appearance of a clipboard during sessions with CLD clients to reduce a power dynamic was beneficial. I liked the case study and real-life examples from the lecturer's experience." M.R. (Mar. 2024)

"This course really opened my eyes. Learning cultural humility and understanding my own tendency to impose my beliefs/values on CLD patient. I've gained a better understanding of CLD patients that I dismissed as non-compliant." C.V. (Mar. 2024)

"The most beneficial topic for my daily practice was cultural humility. Course was comprehensive regarding cultural competence and providing culturally responsive care in relation to dysphagia management." L.A. (Feb. 2024)

"Including the patient's preferences and beliefs in your session; Self-reflecting after the session." K.H. (Feb. 2024)

"I liked the real-world examples and clinician-made surveys. This course gave me a good perspective of where I am in understanding and respecting others' cultures." A.P. (Feb. 2024)

"Very clinically applicable. I liked the concept of cultural humility." D.P. (Feb. 2024)

"The assessment and understanding of cultural differences was beneficial. I enjoyed the food rules." M.S. (Jan. 2024)

"I really enjoyed the presenter's style and sense of humor! Integration of culture and dysphagia treatment. Very good breakdown of levels of cultural competence, including charts and examples." T.M. (Jan. 2024)

"Learning different ways culture can impact dysphagia therapy (who, what, etc). I liked the real-life examples." E.F. (Jan. 2024)

"Interesting course and how it related to dysphagia. Learning about cultural humility raised many interesting points." L.M. (Jan. 2024)

"This course was very comprehensive. I appreciated the presentation of the "Food Rules" when assessing the patient's relationship with food and the patient's comprehension of the swallowing disorder. I appreciated the introduction of the concepts "Low power distribution" and "High power distribution" in understanding the patient's value system with regard to the medical care plan." A.B. (Dec. 2023)

"I appreciated how well-organized and comprehensive this course was. I also appreciated the wealth of resources that are provided for further education." A.B. (Dec. 2023)

"I appreciated the resources provided, specifically the cultural assessment. Liked the incorporation of videos and the style of the presentation." C.C. (Dec. 2023)

"The clinical humility discussion was beneficial. I enjoyed the conversational style, and the experienced clinician sharing her vulnerability." K.P. (Dec. 2023)

"Discussing concepts of cultural pre-competence, cultural humility, and cultural negotiation was beneficial. I liked the specific examples of food traditions and attitudes from different cultures and of adjustments to interactions and treatment plans with patients." L.M. (Dec. 2023)

"It was beneficial pointing out specific areas of culture that might affect dysphagia management, such as the temperature of food. I liked the content and graphics used in the presentation." S.D. (Dec. 2023)

"I liked the overview of ethical practices for dysphagia therapy. And interviewing from a cultural perspective." C.B. (Dec. 2023)

"Many items were brought up that I had not considered before. e.g., High Power vs Low Power cultures." M.M. (Dec. 2023)

"Power dimensions was a beneficial topic. I liked the course format." A.F. (Nov. 2023)

"Discussing how to best shape my practices for each individual patient was beneficial." E.G. (Nov. 2023)

"Considering other culture's norms was beneficial. The course was easy to follow." S.J. (Nov. 2023)

"The questionnaire to gather information about cultural needs was very useful." P.R. (Nov. 2023)

"Very detailed and helpful course. I liked the information on interpreters." L.T. (Nov. 2023)

"The speaker was upbeat and interesting. Good examples/scenarios were provided. I always thought using family for interpretation was a good call. I learned that this is most likely the worst source for interpretation during a session." C.J. (Nov. 2023)

"It was helpful to discuss cultural dimensions, norms, and values. I liked that the presenter shared with us the websites where we can learn key phrases in different languages." O.T. (Nov. 2023)

"The discussion that cultural competency is an ongoing process was beneficial. I liked the resources provided, and it will be great to incorporate them into my own teaching to grad students. The visuals were engaging. I liked the activities as well." C.Q. (Nov. 2023)

"This presentation was engaging. I felt all the information provided during this course was relevant and beneficial to my practice." L.W. (Oct. 2023)

"It was beneficial when the speaker explained lower and high power distance culture and how high power distance culture expects the SLP to tell them what to do. This topic was very interesting. I liked how each topic flowed to the next one being covered." M.D. (Oct. 2023)

"The tests of our own cultural competency were beneficial." T.P. (Oct. 2023)

"This course had practical information and tips that can be easily implemented into my clinical practice. I liked the recommendation to research cultural information re: views on food, eating, etc, prior to evaluation of a patient who is CLD." D.J. (Oct. 2023)

"Everything was very helpful in providing insight in how to communicate with patients and family members in order to assess/design treatment plans more effectively within pt's comfort of their culture and beliefs. The examples provided helped me understand the differences and how I may do/say things when seeing patients and discussing things with family members." J.F. (Oct. 2023)

"The discussion on negotiating interventions with the patient with cultural humility was beneficial. I liked the specific examples given." J.Z. (Oct. 2023)

"Loved the way this course was presented, especially beginning with the client, revisiting, then winding it all down with her again. Bringing the content full circle." D.C. (Sep. 2023)

"So many things to consider. Understanding that the family is not always the best person to interpret." D.C. (Sep. 2023)

"Issues to keep in mind when working with a multicultural multi-linguistic population. I liked the clinical examples." L.D. (Sep. 2023)

"The cultural questionnaire and discussion of the cultural interview were helpful. I liked that there were case examples to illustrate the points the presenter was talking about, and I liked that there were practical materials that I can use as a practitioner." L.R. (Sep. 2023)

"Discussion on negotiating care with patient based on their culture and belief systems and respecting their choices was beneficial. I liked the ethical considerations and ASHA position statements regarding care." M.K. (Sep. 2023)

"Concise and to the point." J.J. (Sep. 2023)

"Understanding the concept of high power distance and low power distance. I liked the use of personal caseload situations, and the use of a rating scale in cultural negotiation was helpful." A.S. (Aug. 2023)

"I liked the thoroughness of this course and with a fresh approach. The sample back and forth convo with patient/family/therapist was beneficial." J.W. (Jul. 2023)

"I found the information on interacting with an interpreter helpful. I liked learning the hierarchy of cultural competency and how it can impact a patient's treatment." M.D. (Jul. 2023)

"Every aspect was very helpful, and this course was presented very well." S.S. (Jul. 2023)

"This course gave me ideas of how to conduct patient interviews during intake in ways I had not thought of. I liked the examples provided of instances where learning had occurred." F.G. (Jun. 2023)

"The idea that even if the cultural difference is not very obvious, almost every client's cultural differences need to be taken into consideration. Very clear verbal explanations with a good progression of info." G.S. (Jun. 2023)

"I enjoyed learning about the power dynamics. I am always looking to further my knowledge and skill set to best assist my patients." K.K. (Jun. 2023)

"Culturally relevant. Informative course." M.W. (Jun. 2023)

"Reinforced the idea that we approach each patient as an individually realized cultural entity regardless of their cultural background." R.H. (Jun. 2023)

"Easy structure, clear explanation, excellent relevant examples. I liked the examples of how to approach clinical situations involving differing desired outcomes and value of dysphagia therapy." O.B. (Jun. 2023)

"I liked the case examples." A.B. (May 2023)

"The cultural diversity information was beneficial." S.H. (Apr. 2023)

"The ethnographic interview was beneficial. I liked the application of theory through the patient example." K.M. (Mar. 2023)

"Straightforward course, very good and relevant content. Learning continued development of cultural competency was beneficial." A.K. (Mar. 2023)

"Using more than just an interpreter when working with culturally diverse patients." L.G. (Mar. 2023)

"I liked the examples provided by presenter of her own experiences." J.R. (Mar. 2023)

"Food culture (the who/what/when/how), the cultural assessment handout, and how to ask questions were beneficial. I liked the personal examples, stories from patients, and the scenario examples." S.D. (Mar. 2023)

"Good information presented on the importance of family cultures affecting the patient's decisions related to the course of dysphagia treatment during their hospitalization. I liked the speaker's vocal presentation and the creativeness in her slide presentation." P.B. (Feb. 2023)

"I liked the food rules. Good case study examples." J.W. (Feb. 2023)

"Greater attention to cultural differences in the area of eating." S.S. (Feb. 2023)

"Hearing the views of the family. Understanding the ethical challenges of this area of concern. Interesting manner of presenting the material." E.D. (Feb. 2023)

"Selecting diet for patients from different cultures. Everything was beneficial." J.B. (Jan. 2023)

"I liked the discussion of food rules." A.W. (Jan. 2023)

"Very informative and directly relatable to my daily work." L.R. (Jan. 2023)

"Learning how to work with people of different cultures." M.M. (Jan. 2023)

"The assessment questions were beneficial. I liked the interactive portions even though independently done online." R.J. (Jan. 2023)

"Discussions of interplay between cultural values and the assessment and treatment processes was beneficial. I liked the examples of patients from different cultures." K.F. (Dec. 2022)

"I liked how the presenter used her own 'mistakes' as well as her own 'repairs' as a relatable teaching moment. I liked how the presenter discussed actual clinically relevant cases as a clinician; very relatable." M.S. (Dec. 2022)

"I really enjoyed all of the aspects of this course and think the content will be very beneficial to my daily practice as a hospital-based SLP. I will definitely use the cultural assessment handout and LiveMocha website frequently in my work!! I found the cultural competence continuum explanation to be very enlightening and informative. I also enjoyed learning about cultural humility and the importance of realizing that this is an ongoing practice that will never be truly "mastered". J.B. (Dec. 2022)

"I felt that all of the course work was presented in a helpful way and nicely segued into the discussion at the end about culturally responsive care. I thought the course was concise, but detailed and well-structured." J.B. (Dec. 2022)

"Examples of how to conduct/questions to ask in an evaluation/treatment to be more culturally competent in the patient's view of dysphagia were beneficial. I liked the specific examples given and the resources provided." M.B. (Dec. 2022)

"Tips on collaborating with interpreters and information on cultural differences were beneficial." C.S. (Dec. 2022)

"The concept of cultural humility was eye-opening - to understand that you can never know everything there is about a particular culture, there are always individual differences. I liked the speaker's ability to reflect on her experiences." S.D. (Dec. 2022)

"I liked the instructor's research and knowledge and description of clinical examples." M.W. (Dec. 2022)

"I liked the examples of the presenter's experiences." D.L. (Nov. 2022)

"Course was well organized. Understanding cultural humility was beneficial." P.D. (Nov. 2022)

"Clear discussion of factors that impact patient responses based on the cultural experience. I liked the resources included such as the website for translation of swallowing terminology specific to a certain country." B.S. (Nov. 2022)

"Kellyn is an excellent instructor.  I liked her presentation style. She is easy to listen to." D.B. (Nov. 2022)

"This course was well presented. The knowledge of the instructor was exceptional. The handout and pace of the information provided a great learning experience. Learning better awareness of the many facets of interactions with patients with respect to their cultural, religious, and personal view of their health and acceptance of care." T.E. (Nov. 2022)

"The case examples were good. Considerations for utilizing interpreters in the medical setting." M.J. (Nov. 2022)

"This course increased my awareness of cultural diversity and its important role in how I provide care to pretty much all of my patients. I liked the speaker's use of examples and sharing with us ways that she felt she failed and succeeded in providing culturally diverse care." S.J. (Nov. 2022)

"The flexibility of the course was good." B.T. (Oct. 2022)

"The topic of cultural competence was beneficial for my practice." M.V. (Oct. 2022)

"The course was well-organized and relevant. The specific recommendations for improving my practice were beneficial."  D.S. (Sept. 2022)

"Enjoyable to listen to the instructor." S.R. (Sept. 2022)

"I would recommend this course." J.O. (Aug. 2022)

"I liked the whole course - how to look at cultural diversity, how to assess, what questions to ask." A.P. (July 2022)

"I liked the examples used such as incidental experiences with patients of other cultures." L.M. (July 2022)

"Really loved learning more about the cultural/ethical impact on my clients." C.P. (June 2022)

"Presenter's examples were great. I liked the interview techniques to gain better information with working with CLD patients." M.W. (June 2022)

"All of the presentation was beneficial. Course was easy to follow and very practical." Y.C. (June 2022)

"Learning cultural competence is important. I liked the practicality of the information presented." L.F. (June 2022)

"Great speaker on a very relevant topic, convenient. Liked the interviewing techniques to allow patients to share what is important to them." A.S. (May 2022)

"All of it was great! I really enjoyed the different perspectives presented. Well organized, easy to follow, and applicable to my tx." W.R. (May 2022)

"I liked Dr. Hall's honesty and willingness to critique her performance to help us learn. I liked the suggestions for maximizing interpreter services by meeting before and after the patient interview." M.B. (Apr. 2022)

"The lower level of the power dynamic gave a good outlook in the importance of involving the patient and family in their dysphagia care. It was very relatable and intriguing in topic and examples." K.R. (Apr. 2022)

"The 4 levels of cultural competence were helpful. I liked the examples and resources discussed." P.F. (Apr. 2022)

"It provided me with a new perspective regarding CLD and helped me reflect on my own biases. I liked the examples of patient interactions and how to improve them." J.V. (Mar. 2022)

"Learning about the religious and cultural factors of dysphagia and appropriate conduct when working with interpreters was helpful." J.B. (Feb. 2022)

"I liked the ease of technology throughout course." K.C. (Feb. 2022)

"Everything was helpful and beneficial. I liked the case studies and presenter's style." L.C. (Jan. 2022)

"I liked the cultural assessment handout." J.K. (Jan. 2022)

1. Explain how cultural food rules can influence dysphagia interventions.
2. Define the dimensions of culture and their impact on dysphagia management.
3. Describe the dynamic process of achieving cultural competence.
4. Describe a cultural competency tool kit with resources to use for dysphagia assessment and treatment.
5. Explain how to effectively work with interpreters.
6. List strategies for providing culturally responsive care in dysphagia management.

This program is offered for 0.15 ASHA CEUs (Intermediate Level; Professional Area).

ASHA CEUs: NSS online courses are registered with ASHA and are offered for ASHA CEUs. The number of ASHA CEUs is noted above. Note that 0.1 ASHA CEU = 1 contact hour = equals 1 CEE.

ASHA CEUs: Attendees must meet at least one of the following conditions in order to be eligible to earn ASHA CEUs:

• Current ASHA Member
• ASHA Certificate of Clinical Competence (CCC) Holder
• Licensed by a state or provincial regulatory agency to practice speech-language pathology (SLP) or audiology
• Credentialed by a state regulatory agency to practice SLP or audiology
• Credentialed by a national regulatory agency to practice SLP or audiology
• Engaged in a Clinical Fellowship under the supervision of an individual with their ASHA CCC
• Currently enrolled in a master's or doctoral program in SLP or audiology

If an attendee is not an ASHA member or CCC holder but meets any of the above criteria, they may inform the ASHA CE Registry of their eligibility by visiting this site.